Recrutement de 01 Team Leader
Recrutement de 01 Team Leader
Entreprise: ORANGE
Niveau d'etude: Non precise
Localité: Egypte / Caire
Date limite: 2025-08-06
Recrutement de 01 Team Leader
CDI - Team Leader
Team Leader
ref :581273 | 08 mai 2025
date limite de candidature : 06 août 2025
CityStars, Cairo, Égypte - Egypte
votre rôle
Technically troubleshoot and take ownership of complex and chronic incidents.
Assist in the recruitment process, ensuring the hiring of highly qualified team members.
Train and mentor junior team members to enhance their skills and knowledge.
Monitor and provide necessary advice and guidance to all team members.
Coach and motivate team members to achieve desired results.
Manage day-to-day ticketing backlog and ensure timely resolution.
Act as the first level of escalation for customer incidents.
Collaborate with the team to identify areas of improvement and develop effective solutions.
Conduct regular audits on incident trend analysis to identify weaknesses and implement improvements.
Expand team technical knowledge and responsibilities for enhanced team experience and customer satisfaction.
Collaborate with the account team and solution design to enhance service delivery and maintain consistency.
votre profil
Excellent interpersonal and communication skills to effectively engage with clients and internal teams.
Ability to comprehend complex customer infrastructure and a strong understanding of services offered by Orange Business
Exceptional customer service skills to address client needs and ensure satisfaction.
Proficient problem-solving abilities to identify and resolve issues promptly.
Capability to perform effectively under pressure and manage challenging situations.
Strong multitasking skills to handle multiple tasks concurrently.
Fluency in English to communicate proficiently with diverse stakeholders.
le plus de l'offre
CCNP, ITIL certification is a plus, demonstrating a deep understanding and partical experience in networking, security and Cisco unified communications technologies.
entité
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
contrat
CDI
Administrative and Technical Assistant pour The Geodes Oil & Gas
Niveau d'etude: BAC | Afrique du Sud / Le Cap | Date limite: 26-11-2026
Recrutement de 01 Storekeeper Assistant G3 pour World Food Programme
Niveau d'etude: Non precise | Tchad / N'Djamena | Date limite: 20-07-2026
Recrutement de 01 Programme Policy Officer Consultant Level II pour Banque Africaine de Développement
Niveau d'etude: BAC + 3 | Ghana / Accra | Date limite: 20-07-2026
Recrutement de 01 Responsable de la planification budgétaire pour TechnoServe
Niveau d'etude: BAC + 3 | Bénin / Cotonou | Date limite: 14-07-2026
Recrutement de 01 Assistant Juridique pour Coris Bank International
Niveau d'etude: BAC + 3 | Sénégal / Dakar | Date limite: 08-07-2026
Recrutement de 01 HR and Administration Assistant pour Save The Children International
Niveau d'etude: Non precise | République démocratique du Congo / KINSHASA | Date limite: 13-07-2026
Recrutement de 01 Conseillère vendeuse / Conseiller vendeur pour ORANGE
Niveau d'etude: Non precise | France / Paris | Date limite: 13-07-2026
Recrutement de 01 EOI - Recruitment of Management Consultant Business Expert - SNBT pour Banque Africaine de Développement
Niveau d'etude: Non precise | Côte d'Ivoire / Abidjan | Date limite: 13-07-2026
Recrutement de 10 CHARGES D’AFFAIRES pour Une Entreprise de la place
Niveau d'etude: BAC | Burkina Faso / Ouagadougou | Date limite: 13-07-2026
RECRUTEMENT DE STAGIAIRES PROFESSIONNELS pour BAROMETRE
Niveau d'etude: BAC + 3 | Bénin / Cotonou | Date limite: 13-07-2026
Recrutement de 01 Program Manager Market Systems for Employment (MS4E) promoting Resilience (PROPEL program) pour Mercy Corps
Niveau d'etude: Non precise | Sénégal / Dakar | Date limite: 20-07-2026
Recrutement de 01 UNHCR-Psychologist pour Save The Children International
Niveau d'etude: Non precise | Egypte / Caire | Date limite: 07-07-2026
Recrutement de 01 Project Officer - Innovation in Sustainable Design pour UNDP
Niveau d'etude: BAC + 3 | Egypte / Caire | Date limite: 10-07-2026
Recrutement de 01 UN DIRECTEUR COMMERCIAL (H/F) pour ICI Partenaire Entreprises
Niveau d'etude: BAC + 5 | Burkina Faso / Ouagadougou | Date limite: 06-07-2026
Recrutement de 01 UN DIRECTEUR TECHNIQUE (H/F) pour ICI Partenaire Entreprises